How can we help you? 

Please have a look at our frequently asked questions.

Production & Shipping

How long is processing and handling?
Typically we ship out all orders within 24-48 hours depending on stock and possible custom requirements.
How long does shipping take?
It depends on your location and the product, but this provides a good estimate:

  • USA: 7-10 days
  • Canada: 8-14 days
  • Worldwide: 2-3 weeks
I haven't received my product.
If it hasn’t arrived in the estimated time please contact us at support@meloncrate.co and we will look into it right away!

Returns & Refunds

Can I return a product?
Yes! You have 30 days after receiving the product to return it, as long as you haven’t damaged it in any way. We will give a full refund after we receive the returned item. Please contact us at support@meloncrate.co for return requests.
Can I cancel my order?
You must cancel your order within 24 hours of placing the order, or before the order has been processed and shipped.
How can I track the package?
The order will be shipped around 1-2 days after placing the order, in which you will receive tracking information. If you don’t receive tracking info you can contact us at support@meloncrate.co
Premium Quality

All of our products are sourced from high quality materials and if you’re not happy we’ll provide a refund!

Worldwide Shipping!

We ship your order in durable packaging to ensure your product arrives safely and undamaged

Our Guarantee

If for any reason you’re not happy with what you received, return it within 30 days for a full refund!